If using a Windows Data Collector search for EMPOWER Hub in the windows search box.
If using a TSC5 search for EMPOWER Hub in the google search at the top of your screen then select it from the "from your apps".
Once you are in EMPOWER Hub:
A green tick should appear to indicate the radio has been detected.
If there is no radio version or serial number, a radio reset may be needed.
Download radio reset from MCS OS and Firmware Downloads
Scroll to EM120 2.4 GHz Radio Module.
Select either Radio Reset for TSC7 or TSC5
To install the Radio Reset for TSC7, the installation file will be available in the Downloads folder. Unzip the folder and double click on the .exe file.
To install the Radio Reset for TSC5, the apk will be available in the Downloads folder. Double click on apk and this will install an application on the TSC5.
Click EM120 Reset App
The program will automatically reset the radio
Click Exit once program has finished.
Open Access and wait patiently for the EM120 to recognise the instrument with the correct radio channel and network ID.
For additional information or assistance, contact 1800 800 874 or email firstname.lastname@example.org